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Frequently asked questions
How do I return my order?
If you would like to return your order, please follow the instructions here. Carefully seal the package and attach the shipping label to the package.
Are there any shipping costs?
For orders under $99 a shipping cost of $4.50 is charged.
All orders over $99 will be delivered for free. For more information please visit this page.
Can I still change my order?
If you want to change your order, please send us an email to support@cleopatres.com. We will see what is still possible.